It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.
Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk.
FUW Insurance Services
PO Box 250
Aberystwyth
SY23 9FJ
T: 0344 800 3110
(Office hours 9-5, after hours messaging service only)
E: info@fuw.networkportfolio.co.uk
Our Offices
Brecon & Radnor
FUW Insurance Services
FUW Pavilion
RWAS Showground
Builth Wells
LD2 3NJ
Tel: 01982 553406
Caernarfon
FUW Insurance Services
Llys Amaeth
2 Stryd y Castell
Caernarfon
Gwynedd
LL55 1SE
Tel: 01286 672541
Denbigh/Flint
FUW Insurance Services
2 Llys Clwyd, Parc Busnes
Lon Parcwr
Ruthin
LL15 1NJ
Tel: 01824 702912
Montgomery
FUW Insurance Services
2 St Giles Business Park
Pool Road
Newtown
SY16 3AJ
Tel: 01686 623093
Pembrokeshire
FUW Insurance Services
Unit 4 Haverfordwest Business Centre
Merlins Court, Winch Lane
Haverfordwest
SA61 1SB
Tel: 01437 783969
It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.
Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website,
www.financial-ombudsman.org.uk.
We are also required to inform you of the availability of the Online Dispute Resolution platform to assist you if we are unable to resolve your Complaint. However, this service will refer your Complaint to the Financial Ombudsman Service, so you may instead wish to contact them directly. More information is available on their website.